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Frequently Asked Questions

I'm having technical issues with Zoom...

We recommend that if you are having technical issues while in a live Zoom webinar (such as no sound, freezing etc...) that you please log out of the webinar and then click on the Zoom link provided again. Alternatively try on another device (your phone, tablet or computer).

If you continue to have issues, please see the Zoom help articles or you can contact us in the chat box of your webinar or contact us via the button below.

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Not recommended. Each participant must login on their own computer or device, if they are required to download a certificate or lodge CPD.

We use Zoom.

Live webinars are usually held on weeknights

If you have enrolled for a webinar, you will receive reminder emails to join into the live webinar.
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