We have detected you are using Internet Explorer. To provide the best and most secure experience, please use a modern browser as we do not support Internet Explorer.
Frequently Asked Questions

How do I access the compliance or mandatory training for my organisation?

Your My Learning page is accessed by logging in at the following link:

All users provisioned in your organisation will have access to the My Learning page. From this page, staff complete and track their Mandatory online learning requirements. They can also see any professional development courses they are enrolled in with Medcast.

The chart on this page breaks enrolments for each Mandatory course into four areas
Green = Certified
Yellow = Certification required (generelly 1 month before expiration date)
Blue = Certification in progress and not yet overdue
Red = Certification is overdue
*Green, Yellow and Blue all equate to being Compliant

You will be considered as being compliant for all except Overdue courses.

To commence learning, click on the “View Learning” button. To resume a module you have already started click on the “Resume Learning”. Completed education will be marked as Complete. You will not need to complete this again until the next certification year.

Was this article helpful?
Helpful Unhelpful
Related FAQs

Not at this stage, however your completion history will be saved for future reference.

All employees should be sent an invite to the Medcast platform. If you haven't received an invite please check-in with your manager, HR manager or National Education & Training Manager.

You will have 1 months to complete the course and then will have to complete the course annually within 1 year of the compliance year.

The most likely causes of this issue is that you have logged-in via an email address not linked to your organisation

Confirm with your manager that you should definitely have access.

We'd love to hear your feedback

Use the "Move Direct Reports" function
Contact Medcast