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Frequently Asked Questions

How do I login?

Your username when logging into your account will be your email address. In some cases this may be your work email or potentially a personal email address. If you have recieved an invite from your organisation to complete some education, please use this email to login.

Your password will be case sensitive and contain at least 1 capital letter and 1 number. If you can't remember your password, this can be reset by clicking on “Forgot your password?” at login and then follow the prompts.

Prefer to login via Facebook, Google or LinkedIn?

No problem, click on one of the icons (highlighted in red below) to social sign-on!

Medcast Login
Medcast Login options


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Related FAQs

Update your card details via your profile in your Medcast account. Select Subscriptions, then select update payment method.

Use the forgot password link

Providing this helps prove that you are a health professional and grants you access to more areas of the platform

We appreciate you completing your course evaluation so that we can continuously improve our courses.

All invoices for transactions paid by you can be accessed from your dashboard.

Login and update your profile

Please check your Junk folder or ask your IT administrator.

All Medcast products must have GST applied.

Yes, via your Medcast Profile.

Refunds will be processed back onto the original credit card and can take 5-10 working days to appear

There are several reasons why this might occur
Contact Medcast