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Medical Billing
AusCAPPS Community
MEDCAST PLUS
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Frequently Asked Questions
What should I do if I forgot my password?
Use the forgot password link
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Why should I provide my AHPRA number?
Providing this helps prove that you are a health professional and grants you access to more areas of the platform
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Why should I complete course evaluations?
We appreciate you completing your course evaluation so that we can continuously improve our courses.
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How do I access my Invoice/Receipt?
All invoices for transactions paid by you can be accessed from your dashboard.
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How do I update my AHPRA Registration number?
Login and update your profile
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How do I login?
Use your email address and the password you set when creating your account. You can reset your password if needed.
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I didn’t receive an email?
Please check your Junk folder or ask your IT administrator.
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I'm an international delegate/participant, can I get the GST reimbursed?
All Medcast products must have GST applied.
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Can I change my email address/username?
Yes, via your Medcast Profile.
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Where is my refund?
Refunds will be processed back onto the original credit card and can take 5-10 working days to appear
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Why is my AHPRA Registration number invalid?
There are several reasons why this might occur
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How do I update my credit card details?
Update your card details via your profile in your Medcast account. Select Subscriptions, then select update payment method.
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