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FAQs
Frequently Asked Questions

How do I update my credit card details?

You can update your credit card details in your Medcast Profile. 

  1. Click on your initials in the top right corner  
  2. Select subscriptions

 

3. Select update payment method

4. You will be prompted to enter your new card details and save. 

Your card details will be updated and saved to your profile for future purchases. 


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Related FAQs

Use the forgot password link

Providing this helps prove that you are a health professional and grants you access to more areas of the platform

We appreciate you completing your course evaluation so that we can continuously improve our courses.

All invoices for transactions paid by you can be accessed from your dashboard.

Login and update your profile

Use your email address and the password you set when creating your account. You can reset your password if needed.

Please check your Junk folder or ask your IT administrator.

All Medcast products must have GST applied.

Yes, via your Medcast Profile.

Refunds will be processed back onto the original credit card and can take 5-10 working days to appear

There are several reasons why this might occur
Contact Medcast