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Frequently Asked Questions

How do I remove a staff member?
If a team member leaves your organisation you can edit their profile to deactivate them. Just remember before deactivating a user to check if they have any direct reports. To do this search for them and see if they have any direct reports. If the do click Move Direct Reports to allocate existing team members to a new manager.
After doing this you can go ahead and deactivate them by going to their user profile and clicking Edit. There's an Active flag that you can just untick. This flag makes it easy to undo and is very safe to do so if the staff member ever returns to the organisation in a new capacity.


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Related FAQs

Via the Users area in Team Learning

How do I add users?

Just click the user's full name

Provided you have permission, just click on the Edit User link

Yes, you can use the "Move User" function

Yes you can do this via the user profile of the manager. Just click on the plus (+) symbol in the Direct Reports section

Provided you have the 'Course Enrolment Administrator' permission you can enrol team members in courses that your company has licensed through Medcast

On the Pending Invitations page you can see any user invitations that have been created but not yet accepted. From this page you can re-send the invitation or delete it.

Users in the Team Learning system must be assigned at least one manager. This can be any user who is a member of any System Role where "Is Manager" is set to true, or the manager can be set to "Self" in the case that there is no suitable manager to be assigned.
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