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Frequently Asked Questions

Why should I complete course evaluations?

We appreciate you completing your course evaluation so that we can continuously improve our courses.

If you have provided your mobile number you will be sent a SMS (towards the end of the course) that will include a link to login to the Medcast website.

If you haven’t provided your mobile, the secure link will go to your booking email. This link lasts 24 hours. If you do not receive this then you can just logon with your Medcast Account. If you have forgotten your password click you can reset your password here. Once you have logged-in... Click on "My Learning" followed by "My Face-to-Face & Blended courses" to complete your evaluation.

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Related FAQs

Update your card details via your profile in your Medcast account. Select Subscriptions, then select update payment method.

Use the forgot password link

Providing this helps prove that you are a health professional and grants you access to more areas of the platform

All invoices for transactions paid by you can be accessed from your dashboard.

Login and update your profile

Use your email address and the password you set when creating your account. You can reset your password if needed.

Please check your Junk folder or ask your IT administrator.

All Medcast products must have GST applied.

Yes, via your Medcast Profile.

Refunds will be processed back onto the original credit card and can take 5-10 working days to appear

There are several reasons why this might occur
Contact Medcast