Nicole is the Head of Policy and Practice at Phoenix Australia. She is a Clinical Psychologist with an in-depth understanding of issues and challenges for individuals working in high-risk organisations. She has worked on mental health strategic reviews, policy and training development projects and research projects for police, emergency services and other government agencies at Commonwealth and State levels. Prior to joining Phoenix Australia in 2017, she served in the full-time Army for 23 years and completed her career in the senior Army psychology position. Nicole continues to serve as a Colonel in the Army Reserves.